FAQ

Where are you located?

Our various locations can be found here.

Do you carry  ____ product?

Please call us at your closest location and we will check!

What is your return policy?

All exchanges are determined by the active manager on duty.  We will exchange unused products with original packaging for store credit within 7 days of purchase.  All electronic cigarette and vaporizer products are handled through manufacturers’ warranty.  No refunds.

My glass broke. What can I do?

We carry replacement downstems, slides, nails, and adapters for water pipes.  If a handpipe or water pipe has broken, it is best to replace the entire piece.

 

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